Cannot activate licenses

Bugs
1

What do you want to achieve?

Activate the trial

What have you tried so far?

Installing on MacOS and Windows 11, Verified time and date are correct, verified internet connection works, removed and reinstalled on both. Turned off firewall entirely, disabled anti-virus.

If I don’t login it says it cannot connect to the license server. If I login then it says “License error may the date and time are incorrect”

Screenshot or video

Screenshot 2024-05-01 at 10.57.34 AM
Screenshot 2024-05-01 at 10.57.34 AM800×366 30.7 KB

Others

  • SquareLine Studio version: Newest version
  • Operating system: Windows 11 & Mac OS 14.1.1 (with M2)
  • Target hardware:
2

This error message is still likely to be connected with date/time settings, maybe you should check the timezone settings. If you send your log-file to forum@squareline.io we might be able to see some more details about this issue. (The place of the log file is described here: Troubleshooting | SquareLine Studio)